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Shipping & returns

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Transport

To the cost of the goods is added the cost of sending of the parcel depending on the service renderer: In the EU countries goods are delivered to you by DPD. If the courier can not hand over the parcel (the consignee is not available), the parcel is taken to the nearest post office. From there is sent an according note and the client himself/ herself has to get the parcel from there. Outside the EU the goods are delivered to you by the global airmail of Estonia. You will receive the parcel from the nearest post office. Mailing costs depend on the quantity of the goods and the target country. Usually the delivery term to Europe is 5 days and to other countries around 10 days. If agreed separately, it is also possible to use other transportation types.

Return of goods

If the goods sent by us are because of any reason unsuitable for you, you have the right to return them to us within 14 days. The goods must be in the original package and must not be used. Money for the returned goods is transferred to the client’s account within 7 days after the return of the goods to the seller. The sending cost and returns cost of the goods are not reimbursed.

NB! Textiles that have been purchased from the e-store of “Hansa Lina” can not be returned; only ready-made products can be returned or exchanged. If you do not trust the photo in the Internet, then if required, we may send you the fabric sample.